Refund policy

You can cancel your subscription at any time; it stays active until the end of the current billing period and then does not renew. We do not refund the current period.

We refund a pack in full if you ask within 14 days of buying it and have used none of its projects.

If a drawing's analysis does not complete because of a fault on our side, we return the credit taken for it to your account. If it is not returned automatically, we return it within one working day.

Email support@aisc.sa, preferably from the address registered on your account, with the purchase date or the project concerned.

We return the amount to the payment method you used, through our payment provider. When it appears on your bank or card statement depends on the payment provider and your bank.